Community Services
Your Neighborhood Resource
MGCAA / HOGCAC offers a number of services to our community. You can learn more about these programs at any of our neighborhood or community service centers.
This website is supported by Grant Number 42700-040-25-118525 from the ACF Office of Community Services, Community Services Block Grant within the Administration for Children and Families, a division of the U.S. Department of Health and Human Services. Neither the Administration for Children and Families nor any of its components operate, control, are responsible for, or necessarily endorse this website (including, without limitation, its content, technical infrastructure, and policies, and any services or tools provided). The opinions, findings, conclusions, and recommendations expressed are those of the author(s) and do not necessarily reflect the views of the Administration for Children and Families and the ACF Office of Community Services, Community Services Block Grant.
Emergency Services
Middle Georgia Community Action Agency / Heart of Georgia Community Action Council offers a number of emergency services, including assistance with food, clothing, shelter, prescriptions, and utilities.
Emergency, Food, & Shelter Program
Required documentation includes proof of hardship, photo ID for all household members over the age of 18, social security numbers for all household members, and all household income for the previous 30 days (including child support). In some cases, proper billing documents such as a mortgage statement, utility bill, or documents from the landlord showing past-due rent and a lease must also be provided.
Examples of hardship include unexpected medication bills, loss of income due to illness, unexpected car repairs, reduced work hours, excessive energy costs during the summer, unexpected water or air conditioning repairs, unexpected death impacting finances, and job loss due to a company shutdown. An employer statement may be required for reduced work hours or job loss if needed.
Houston and Laurens will be the only eligible counties beginning January 1, 2025.
Case Management
Middle Georgia Community Action Agency offers a number of emergency services, including assistance with food, clothing, shelter, prescriptions, and utilities.
Home Energy Assistance (LIHEAP)
For decades, the Low Income Home Energy Assistance Program has offered short-term help to families all over the United States. Middle Georgia Community Action Agency is proud to participate in this successful program and to be able to help families in our community get help with energy assistance when they need it most.
MGCAA assists qualifying households with a one time payment to their primary heating/cooling vendor.
Households in which every member is over the age of 65 or homebound are a priority, and may contact the designated site by telephone starting on the first business day in December of each year. Other income eligible households can make appointments beginning on the first business day of January if funds remain.
At a minimum, you will need the following items to verify eligibility for this type of assistance:
- Verification of age for every person living in the household
- Verification of income for every person in the household
- Social Security cards for every person in the household
- A recent heating bill with the service address and account number printed on it
- Valid ID/Driver’s License for every person over the age of 18 in the household
- Confirmation Number
Important Message
Energy Assistance Program (LIHEAP) Update
We understand how important the Low Income Home Energy Assistance Program (LIHEAP) is to families in need. This federally funded program helps low-income households manage the increased costs of heating during the winter months. Here in Middle Georgia, the program is administered by the Middle Georgia Community Action Agency/Heart of Georgia Community Action Council (MGCAA/HOGCAC) through a partnership with the Georgia Department of Human Services (DHS).
We will post scheduled program openings and updates here and on our Facebook page as we receive the information.
Cooling Assistance – Scheduling will reopen May 1, 2026
MGCAA Counties – System will open at 12pm. Make your appointment by calling 478-654-0101 or go online at https://mgcaa.itfrontdesk.com
HOGCAC Counties – System will open at 4pm. Make your appointment by calling 478-375-0077 or go online at https://mgcaa.itfrontdesk.com
Latest News & Updates
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